Cookie Policy

What are cookies and why do we use them

Cookies are small text files that are downloaded and stored on your device (computer, smartphone, tablet) when you visit a website. These files allow the platform to recognize your device on subsequent visits, remembering your preferences, your actions (such as login data), and generally improving your browsing experience. We use cookies to ensure the proper functioning of our systems, to analyze traffic in an aggregated manner, and to personalize the delivery of our entertainment services.

In practical terms, cookies allow us to avoid you having to re-enter the same information every time you change pages or log into your profile, and they help us identify and resolve any technical issues, making the platform more secure and responsive.

Cookie categories used

Within our technological infrastructure, we classify cookies into different categories, each with a specific purpose. Below is the detailed breakdown:

Strictly necessary cookies

These cookies are essential for the basic functioning of the platform and cannot be deactivated in our systems. They are generally set in response to actions you take that constitute a service request, such as setting privacy preferences, accessing the restricted area, or filling out forms. Without these cookies, some critical sections of the site, including those related to account security, could not function.

Performance and analytics cookies

This type of cookie allows us to count visits and traffic sources, giving us the ability to measure and improve our site's performance. They help us know which pages are most and least popular and understand how visitors move within the gaming environment. All information collected by these cookies is aggregated and, consequently, anonymous. If you decide not to authorize these cookies, we will not know when you visited our site and will not be able to monitor its performance in relation to your visit.

Functionality cookies

These files allow the website to provide advanced features and a higher degree of personalization. They can be set directly by us or by third-party service providers whose applications have been added to our pages (e.g., chat services for customer support). The goal is to remember choices you have made in the past, such as your preferred language. If you do not authorize these cookies, some or all of these services may not function correctly.

Targeting and advertising cookies

We may use, where relevant and only with your explicit consent, profiling cookies to offer you communications aligned with your interests. These can be set through our site by our advertising partners. Although they do not directly store personal information, they are based on the unique identification of your browser and your internet device. In the event that the use of these cookies is limited on our platform, your advertising experience will simply be less targeted, but you will still be able to fully enjoy our main services.

Our approach to consent and your choices

Respect for your decision-making autonomy is at the core of our policies. Upon your first access to the platform, you will be presented with an informative banner requesting your explicit consent for the installation of non-essential cookies. You have the option to accept all cookies, reject them all (except for those strictly necessary), or manage your preferences granularly through the dedicated control panel.

You can modify your preferences or withdraw your consent at any time by visiting the dedicated privacy settings section, accessible from the footer of each page of the platform. Withdrawal of consent does not affect the lawfulness of processing based on consent given prior to withdrawal.

How to manage cookies through the browser

In addition to the options provided directly by our site, you can manage cookie acceptance through your web browser settings. Most modern browsers allow you to block cookies or notify you before a cookie is stored. The procedures vary depending on the software used:

In Google Chrome, you can access the "Privacy and security" section within settings to clear browsing data and define third-party cookie rules.

In Mozilla Firefox, options are grouped under the "Privacy & Security" tab, where you can enable advanced anti-tracking protection.

In Safari (on both macOS and iOS), management is done through the "Preferences" menu and the "Privacy" section, which offers options to block all cookies or limit cross-site tracking.

We remind you that completely disabling cookies at the browser level may prevent you from fully utilizing the technical features of our platform.

Third-party cookies

In some circumstances, we use cookies provided by trusted third parties. For example, we may integrate web analytics tools that help us understand user interaction with the interface, or payment processing modules that require their own temporary cookies to finalize transactions securely. We do not have direct control over these files; therefore, we invite you to consult the respective privacy policies of third-party providers for more details on their data retention processes.

Updates to this policy

We reserve the right to make changes to this Cookie Policy to reflect any regulatory, technological, or operational changes. Any update will be published on this page and, if the changes are significant, we will provide you with a more prominent notice (e.g., via email communication or a pop-up upon your next login). We recommend periodically reviewing this page to stay informed about our use of tracking technologies.